Track my order
Every Wowzer Brands order ships tracked anywhere in South Africa, with various shipping options for your convenience starting from R50.
Using your tracking link
As soon as your parcel is collected by the courier, we email you a tracking number and a link. Open the link at any time to see the latest scan and the expected delivery date. Please check your spam or promotions folder if you can't find the email.
When tracking becomes active
Orders are dispatched within 1–2 business days. Tracking usually updates within 24 hours of dispatch. Orders typically arrive in 2–4 business days within South Africa.
Get an update from us
Email support@wowzerbrands.com or WhatsApp +27 66 276 4790 with your order number and we'll check the parcel for you. We reply within one business day, Monday to Friday 08:00–17:00 SAST.
Parcel delayed or missing?
If tracking hasn't moved for five business days, contact us and we'll open an investigation with the courier. If a parcel is confirmed lost in transit, we replace it or refund you in full — see our Returns & Refund Policy.