Track my order
Every Wowzer Brands order ships tracked anywhere in South Africa — international items ship free, local stock is a flat R50 per order and free over R450.
Using your tracking link
As soon as your parcel is collected by the courier, we email you a tracking number and a link. Open the link at any time to see the latest scan and the expected delivery date. Please check your spam or promotions folder if you can't find the email.
When tracking becomes active
Orders are dispatched within 1–2 business days. Tracking usually updates within 24 hours of dispatch. Local stock typically arrives in 2–4 business days; items shipped from our international partners take 7–14 business days.
Get an update from us
Email support@wowzerbrands.com or WhatsApp +27 66 276 4790 with your order number and we'll check the parcel for you. We reply within one business day, Monday to Friday 08:00–17:00 SAST.
Parcel delayed or missing?
If tracking hasn't moved for five business days, contact us and we'll open an investigation with the courier. If a parcel is confirmed lost in transit, we replace it or refund you in full — see our Returns & Refund Policy.